Town & Country Movers

My husband and I moved locally recently and Town and Country Movers were terrific! Every aspect of the move was seamless. Deby Roth prepared us for this move and it was so much easier than we exxpected. Jess was a wonderful project manager and the packers did a good job. All of the moving men carefully loaded and unloaded our household items.
We will not hesitate to reommend Town and Country to those we know that are planning to move.
Penny Gilbert

We used T&C for a move of about 125 miles. It went well. I would add at least 10% to 15% to the quote they give you. After our quote we brought in a large POD and filled that up before the movers came. So that reduced the original estimate by about 700 lbs, but we still came in over. I had some very fragile, heavy, and expensive antique furniture that they were careful with, though I did do the shipping prep work myself. In the end, all our belongings got to our new home safely.

The crew was on time for pack out day and delivery the next day. The agent was very responsive. When it was all over I did send the agent a "thank you" E-mail for the service, which went unanswered.

Second time I have used Town and Country for a long distance move. highly recommend their services. On
time, courteous, professional team that takes care of you and your belongings.
would not hesitate to use them again!

The movers were very nice and the packing and unpacking were done well but there were some real problems. Their estimate was way off. I used move management services so I knew it would cost a lot. They estimated $5-6,000 but the actual charge was over $8,000. That's extremely poor estimating. This was a local move. The way they scheduled it was weird and inconvenient. They came in Monday and Wednesday to pack and moved me on Friday. They left my old place without having loaded all my stuff and I had to insist they come back for the rest. The person who I originally talked to, who had worked with them for decades, told me they would come back the next day for unpacking. That was a Saturday, so I quizzed her about whether they would do it on Saturday. She insisted they would, but the Move Manager said they never do that on Saturday which the other person certainly must have known so she simply lied to me. They came on Monday. I understand the reality of that, but I shouldn't have been given false information.

DO NOT USE TOWN AND COUNTRY MOVERS to store your belongings in their storage facility. They stored all my household items in their facility and destroyed everything with mold infestation. They charged us $70,000.00 to $100,000.00, to movie our household items from Rockville to Gaithersburg, Maryland, for storage.
Town and Country movers has a very deceptive and misleading contract, they only show the front page of the contract, where the customer signature is located,but the real contract is hidden on the back side of the same page and they do not let you see that. The terms of the contract only protects Town and Country Movers. When we called and complained, they told us to call a Junk Collection company to discard the mold infested contents. They would not allow me to talk to the owner. This was so stressful I ended up getting very sick!

If you value your health and property, then DO NOT USE TOWN AND COUNTRY!

We have used Town & Country Movers several times now and have always been very happy with them. This latest move involved packing and moving the entire contents of my mother's condo into a storage unit. We selected them because of their excellent reputation. Maurizio and his team did not disappoint; in fact, they exceeded our expectations. They were prompt, courteous, and very careful and went ABOVE AND BEYOND when we showed up to Public Storage, and there were no dollies available. Consequently, they had to move all the stuff up to the fourth floor without the large dollies that you usually find at storage units. It was quite a job and they handled the situation perfectly. We are so grateful and glad that we chose them, and we will definitely call them again when we plan our own move.

I used T&C for my cross country move from DC out to the Midwest. Overall, I was satisfied with the service provided. I appreciated that Jackie came out and estimated in person, which many other companies were not doing at the time. This gave me a better opportunity to ask practical and logistical questions and get them answered before I signed a contract. Mario, the dispatcher, was also fabulous at ensuring both my requested pick up and delivery dates were as close to my requests as he could possibly make them. The crew that came to pack my house in DC was highly efficient and took great care of my belongings, as did the loading crew.

However, after this is where some issues started to arise. Somewhere between my goods being picked up and them being delivered, the hardware for my bed and the drill bit we had loaned to crew to disassemble my bed was lost. Additionally, when my goods were moved from the shuttle that picked up in DC to the long haul truck, multiple issues occurred. The goods were loaded in an odd manner, such that bed frames and large pieces of furniture were jammed against the deck door, making it very difficult to unload the goods. Furthermore, my solid wood bed rail was sitting in the truck, not wrapped in any moving blankets at all; the bed frame suffered some not insignificant damage because of this easily corrected oversight. I also had to assemble my own bed, including buying replacement screws and drill bits because of the lost hardware mentioned above. While I understand damage is fairly unavoidable in a large move like this, I would not expect nice, large pieces of furniture to be damaged purely because of being wrapped/transported poorly. Additionally, it was forgotten multiple times that I asked for a full pack/unpack, and so the unloading crew had to call for an additional person the day of the delivery.

Overall, satisfied with the move but I would have expected fewer of the above issues given that this company is on the pricier range for cross country moves.

When my husband and I began planning our move from Maryland to Oregon, it seemed like such a daunting task. Town and Country Movers was recommended to us by both neighbors and our realtor. Right from the start, Town and Country put our minds at ease. Every step of the way, they were professional and responsive.
The weeks leading up to our move across the country from the home we lived in for over 40 years were insanely stressful and exhausting. But moving day could not have gone more smoothly. The movers were punctual, respectful, and incredibly hard working--and all really friendly.
We were so impressed by the careful handling and loading of our furniture-- on both ends of the move. But also by the patience and kindness that was shown to us.
Town and Country exceeded our expectations and we would definitely recommend them to anyone planning a move!

I had used town and country movers for over 20 years and never had an issue until this year. I moved from a high rise apartment to a 3 level townhouse and had to call the owner twice during The move.

I had only 2 bedrooms of furniture, yet the crew of four still managed to stretch it to a 9 hour move.

When the crew took over 3 hours to move boxes. and not one piece of heavy furniture (tables, beds, dresses, etc), even the owner was shocked as to their hefty delay!! I took photos during the whole move to prove they only moved 1 or 2 boxes/pieces at a time to the elevator and then down to the truck for hours. It also took the whole crew about an hour to disassemble a king bed frame.

I had every item boxed and ready to go , including moving mattress covers.

I requested a credit and have not heard back in over 3 weeks. Be aware that estimates are "ESTIMATES". A reputable company should not be wasting time touring either location when FaceTime and Skype are available to view furniture ahead of time!!! Experienced crew should not be concerned about folding blankets, but rather moving items inside the clients home!

Owner truly doesn't value long term clients- so sad!

We moved May 22, 2022. They quoted me around 2K - at the end of the move, they presented me with a charge of over 4K!!!! Now, no one said during the day that they were going to run over. Absolutely NO warning. I call

The estimator said that even 2K was high - he estimated high due to a heavy swing they had to deassemble and reassemble. Same with a hammock which was missing a crucial part of the frame when we got to the new home.

On top of all that, they broke a chair, damaged pictures, cracked 2 lamps, crushed all lampshades (not one survived), broke a family heirloom soup tureen from italy in the 60s, and, worst of all is I just today found this huge GOUGE out of my Ethan Allen dresser. No one said a word. How DARE they be so unprofessional....

Don't. Use. Them. Big, HUGE mistake on our part. Never again.